Technology Ecosystem and
Comprehensive Transportation Solutions

Before using TNK’s software, we accepted fuel losses as a “natural wear-and-tear cost.” However, after three months of implementation, losses dropped to near zero, saving the company over 200 million VND per month.

At first, I was hesitant to switch because I was worried the software would be complicated and data entry would be time-consuming. But once I got into the groove, I realized how much easier it made things. Now, I can generate end-of-month reports and ledgers in a flash—no more manual calculations like before.

The most reassuring aspect of working with TNK is their support. Whenever the system runs into issues or we are unclear about something, a quick call ensures the technical team handles it immediately, preventing any disruption to our work.

I really like the maintenance reminder feature. In the past, waiting for the vehicle to break down before fixing it cost a fortune, but now the system gives me advance notice, allowing me to proactively handle routine oil and tire changes. The vehicle runs smoothly, and my monthly repair costs have dropped significantly.

When I first looked into it, I was worried that the provider would simply sell the software and then walk away, but in reality, TNK was very attentive. Their team came right to our office and spent a whole week training my staff. Whenever we needed support, they were there immediately; it really felt like they wanted to solve our problems, not just make a sale.

To be honest, I was initially skeptical that software could fully resolve fuel fraud issues, given the various tricks people use. However, after implementing the TNK process, I found the best feature to be its requirement for total transparency. Drivers realize that tampering with the data is impossible, so operations naturally fall into line. Saving money is one thing, but the main benefit is no longer having to deal with the headache of suspecting my own staff.

The initial phase of using the system was a bit of a struggle; the staff were accustomed to using manual logbooks, so the shift to computer-based data entry seemed difficult to everyone. However, the TNK team provided close support and patiently tweaked the processes to suit our specific operational needs. It took about two months for the staff to start appreciating the convenience. Now, if you asked them to go back to the manual method, I don’t think anyone would be willing to do it.

The initial investment cost for TNK’s solution is not exactly low compared to the market average. However, when carefully calculating the figures for our fleet of 30 vehicles, the monthly savings on fuel alone are enough to cover the software fees for the entire year. I view this as a worthwhile investment rather than just a simple software purchase.

The initial system required precise data entry, so the team needed some time to get used to it. However, the payoff was synchronized data; at the end of the month, the accounting team no longer had to gather paper slips or manually reconcile records for each vehicle as they used to.

I do not judge this solution based on whether it is cheap or expensive, but rather on its ability to resolve the issue of fuel loss. The savings realized after just a few months of actual implementation were sufficient to recoup the initial investment.

The software doesn’t have an overly elaborate interface, but it focuses precisely on the essential functions required by transport professionals. Being able to use core features even when the network signal is weak in the provinces—that is exactly what we need for long-haul operations.

I chose this solution because of its usage-based pricing model. You only pay for the specific modules you need, rather than purchasing a bulky, all-in-one system and wasting money on features that go unused. It is a fair approach.